FAQs
Shipping and Delivery
- How long does delivery take? One to three business days.
- How much are the shipping fees? The range is between 19 to 25 Saudi Riyals.
- Do you ship outside the Saudi Arabia? Currently, we only ship within the Saudi Arabia, and we aspire to reach worldwide in the future.
Products
- Where are your products from? Our products are 100% Saudi-made, manufactured in the Kingdom of Saudi Arabia 🇸🇦.
- Are samples available? We are working on providing them in the future.
- Are the products for men or women? Our products are equally suitable for both genders.
Orders
- Can the order be canceled? Yes, it can be canceled before the shipping label is printed.
Payment
- What are the available payment methods? Apple Pay, mada, Visa, and Mastercard.
- Is cash on delivery available? We are working on making it available soon.
- Is electronic payment secure? Yes, 100% secure.
Exchange and Return
- What if I receive a defective product? You have the right to return it and exchange it for a new product free of charge.
- Can the product be returned? Yes, if the provided product is in its original condition.
- How long is the allowed return period? Three days from the date of receiving the order.
General
- Is gift wrapping available? We are working on making it available soon.
- Are there discount codes or offers available? Yes! Follow us on social media to be the first to know.